Salesforce Marketing Cloud Integration Overview
Are you currently using Salesforce Marketing Cloud to manage your marketing stack? Community now integrates with Marketing Cloud’s Journey Builder, enabling you to seamlessly segment and target your Community audience directly from Journey Builder’s automation canvas.
You must have a Salesforce Marketing Cloud account with administrator access in order to install Community’s Salesforce Marketing Cloud integration to your environment. This integration will add two new custom actions to your Journey Builder interface: Community Member Split and Send SMS.
View our overview here:
Salesforce Marketing Cloud Integration Overview
Installing Community SMS on Salesforce Marketing Cloud
Syncing Members with Salesforce
Install the Salesforce integration to sync data with Community. This integration will identify Community Members already in Salesforce as Contacts or Leads. This integration can also be configured to create new Leads for Community Members not already tracked in Salesforce.
Identifying Community Members in Salesforce is a great way to find your highest value customer.
For full details on how to Sync Members visit: