Unsubscribes a member from the community associated with your API key. The member stops receiving messages and is sent an opt-out confirmation message.

Unsubscribing isn’t permanent. The member can opt back in at any time by messaging your community.

The request body is optional. The response is a Member object, the same one returned by GET /members/{member_id}.

Unsubscribing without a confirmation message

To skip the opt-out confirmation message, send:

{ "silent": true }

The member is unsubscribed the same way and can still opt back in.

Which members can be unsubscribed

You can only unsubscribe members who have joined. Unsubscribing a member whose status is new (they haven’t confirmed yet) or blocked returns a member_state_conflict error.

Members on multiple channels

Unsubscribing affects only this member record. If the same person is also a member on another channel, they stay subscribed there. To fully unsubscribe them, unsubscribe each member.

Retries

This endpoint is idempotent. Unsubscribing a member who’s already unsubscribed doesn’t change anything and returns 200 with the member, so retries are safe.